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Terms & Conditions

Last updated: April 1, 2026

1. Acceptance of Terms

By accessing and using the Remarkable Electric website (remarkableelectric.ca) and our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Remarkable Electric provides residential and commercial electrical services in Hamilton, Niagara, and Southern Ontario. All electrical work is performed by licensed electricians under ESA Licence #7018179. Services include but are not limited to electrical repairs, panel upgrades, EV charger installations, lighting, generator installations, and home electrical health checks.

3. Quotes and Pricing

All quotes provided by Remarkable Electric are flat-rate and provided in writing before work begins. The quoted price is the final price unless additional work is requested or unforeseen conditions are discovered, in which case we will inform you and obtain approval before proceeding. Quotes are valid for 30 days from the date of issue unless otherwise stated.

4. Permits and Inspections

Remarkable Electric handles all required electrical permits and coordinates ESA (Electrical Safety Authority) inspections for work that requires them. Permit fees are included in our quoted prices unless otherwise stated. All work is performed in compliance with the Ontario Electrical Safety Code.

5. Lifetime Workmanship Warranty

All labour performed by Remarkable Electric is covered by our lifetime workmanship warranty. This means if any work we performed fails due to our workmanship, we will return and repair it at no additional cost for the lifetime of the installation. This warranty covers labour only and does not cover manufacturer product defects, normal wear and tear, damage caused by third parties, or issues arising from misuse. Product warranties are subject to the respective manufacturer terms.

6. Satisfaction Guarantee

If you are not satisfied with our work, contact us within 30 days and we will return to make it right at no additional charge. This guarantee applies to the quality of workmanship and does not cover changes in scope or design preferences after work has been completed.

7. Payment Terms

Payment is due upon completion of work unless otherwise agreed in writing. We accept cash, credit card, and financing through Financeit (subject to credit approval). A deposit may be required for large projects or special-order materials. Late payments may be subject to interest charges as permitted by Ontario law.

8. Cancellation Policy

You may cancel a scheduled appointment at no charge with at least 24 hours notice. Cancellations with less than 24 hours notice may be subject to a cancellation fee. If work has already begun, you are responsible for payment for work completed and materials ordered.

9. Health Check Service ($99.99)

The Home Electrical Health Check is a 10-point inspection service priced at $99.99 regardless of home size. The inspection results in a written report with photos delivered via email on the same day. There is no obligation to purchase any additional services based on the findings. The health check price does not include any repairs or additional work.

10. Website Use

The content on this website is for informational purposes only and does not constitute professional electrical advice. While we strive to keep information accurate and up-to-date, we make no warranties about the completeness or accuracy of website content. You should not attempt electrical work based solely on information found on this website.

11. Limitation of Liability

To the maximum extent permitted by law, Remarkable Electric shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

12. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Remarkable Electric and is protected by Canadian copyright law. You may not reproduce, distribute, or create derivative works without our written permission.

13. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be resolved in the courts of Ontario.

14. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

15. Contact Us

If you have questions about these Terms and Conditions, contact us: